On November 22, 2013, the California Department of Business Oversight ("DBO") issued an order to all advisors registered in California requiring a dedicated email address for communications with the Advisor.
By January 4, 2014, all advisory firms registered with the State of California must comply.
Here are the details
- Email must be dedicated to compliance matters and cannot be used publicly. It can be an address of your choosing.
- Email must be monitored daily. While we don't expect that they will communicate with you daily, they want to ensure timeline receipt and follow-up.
- Account must be established to allow attachments.
- Spam settings must be modified to allow emails from the state's domains ("@dbo.ca.gov" or "@service.govdelivery.com")
After configuring the account, you must complete an online form with the state at https://dbolicensee.secureprtportal.com. The DBO has mailed or email you a username and password.
The full text of the Order is available on the DBO website at http://dbo.ca.gov/Laws_&_Regs/2013_DBO_Communications_Order.pdf.
Please contact us if you have any questions or issues.
Thank you.
The AdvisorAssist Team
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